"Listening effectively to others can be the most fundamental and powerful communication tool of all. When someone is willing to stop talking or thinking and begin truly listening to others, all of their interactions become easier, and communication problems are all but eliminated."- Kenneth R. Johnson
Research suggests that we remember between 25 to 50 percent of the total content that we hear. So when we are talking to client/customer/boss, even for 10 minutes, they are paying attention to less than half the conversation and this holds true when we are at the listening end too. This becomes hazardous when the listener who has perceived half the information given to him, goes on to execute the task. Chances of error increases exponentially.
Clearly, we need to improve our listening skills, not only for our benefit but also it increases the accuracy of performing task, productivity and the ability to negotiate and influence.
Work Better Training provides you the exact environment to enhance your listening skills. Our approach towards the topics routes through the power of active listening, importance of body language, correct ways of responding and the timing and nature of feedbacks. We assess each and every participant’s listening ability and then carefully mould it the correct way in order to increase to make the participant a better listener and a better employee for the organization.
Work Better Training
B-Wing, 5th Floor, Suashish IT Park, Dattapada Road, Borivali East, Mumbai - 400066